◂  June 2026

Webinar - Survey & Clinical Risk Management Series: Person Centered Care: Enhancing Resident Quality of Life
6/9/2026

Presentation Time: 2 pm EST

Presented By:

  • Shelly Maffia, RN, LNHA, Nursing Home Quality Improvement Consultant

Contact Person:

Course Description:

This session emphasizes person-centered care principles to improve resident satisfaction and quality of life. Participants will learn strategies to personalize care and enhance engagement.

Learning Objectives

  1. Understand the principles of person-centered care.
  2. Implement strategies to enhance resident quality of life.
  3. Evaluate effectiveness of person-centered interventions.

Course Content

  • 15 min: Overview of person-centered care concepts
  • 30 min: Strategies to personalize care and enhance engagement
  • 15 min: Q&A and discussion

Target Audience:  Nurses, CNAs, Administrators, Activity Staff

Instructional Level: Intermediate

Program Length: 60 min

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