◂  March 2026

Webinar - Survey & Clinical Risk Management Series: Documentation Excellence—Avoiding Survey & Legal Pitfalls
3/10/202611:30am

Presentation Time: 2 pm EST

Presented By:

  • Shelly Maffia, RN, LNHA, Nursing Home Quality Improvement Consultant

Contact Person:

Course Description:

This session emphasizes the importance of accurate, thorough documentation to support quality care, compliance, and legal protection. Participants will learn how to identify documentation gaps and implement improvement strategies.

Learning Objectives

  1. Identify common documentation errors that impact surveys and legal risk.
  2. Implement strategies to improve accuracy and completeness of clinical records.
  3. Understand documentation best practices to support regulatory compliance..

Course Content

  • 15 min: Importance of documentation and survey trends
  • 30 min: Common pitfalls and improvement strategies
  • 15 min: Q&A and case discussion

Target Audience:  Clinical staff, DONs, QI Coordinators

Instructional Level: Intermediate

Program Length: 60 min

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